LORENZ

ORDERS AND SHIPMENTS

Shipping is free for all orders in Italy. Standard delivery is usually within 2-4 working days after the order leaves our warehouse. All orders are processed from Monday to Friday, excluding holidays.

All products are shipped from Italy, by UPS Courier. We will send you the tracking number provided by The courier via email. You can check the status of the shipment at any time from the page https://www.ups.com

The courier usually delivers between 9.00 and 18.00, Monday to Friday, and requires a signature at the time of delivery. If for three consecutive working days there is no one who can withdraw the order, UPS will leave a warning and a contact number. 

During the purchase phase, more information about the shipment is available.

TAXES AND CUSTOMS DUTIES

Customers are informed that any customs duties and import taxes are to be borne by the customer. The relative amount is to be paid to the courier according to the modalities that will be indicated by the courier itself.